Twinkle Nights (“we,” “us,” or “our”) is dedicated to protecting your privacy. This Privacy Policy describes how we collect, use, disclose, and protect your information when you visit our website https://twinklenights.com/ and when you use our holiday lighting, landscape lighting, and event rental services. Please read this policy carefully to understand our practices regarding your personal information.
1. Information We Collect
Personal Information
We may collect personal information from you in various ways, including when you visit our site, fill out a form, schedule services, or contact us. The types of personal information we may collect include:
- Name
- Email address
- Phone number
- Physical address
- Payment information (for billing purposes)
- Any other information you voluntarily provide to us
Non-Personal Information
We may also collect non-personal information about you when you interact with our website. This may include:
- Browser type
- IP address
- Pages visited on our site
- Time and date of visits
- Referring website
2. How We Use Your Information
We use the information we collect for various purposes, including:
- To provide and manage our holiday lighting services
- To process your transactions and send you related information, including booking and confirmation notifications
- To communicate with you, including responding to your inquiries and providing customer support
- To personalize your experience on our website
- To improve our website and services
- To send you promotional materials and other communications (you can opt-out of receiving these communications at any time)
- To comply with legal obligations and resolve disputes
3. How We Share Your Information
We do not sell, trade, or rent your personal information to others. We may share your information with third parties only in the following circumstances:
- Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
- Business Transfers: In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction.
- No mobile or messaging consent information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
4. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, use, alteration, or destruction. However, no security system is impenetrable, and we cannot guarantee the absolute security of your information.
5. Your Choices
You have the following choices regarding your personal information:
- Access and Correction: You may access, correct, or update your personal information by contacting us at [contact information].
- Marketing Communications: You may opt-out of receiving marketing communications from us by following the unsubscribe instructions provided in those communications or by contacting us directly.
- Cookies: You can set your browser to refuse all or some browser cookies or to alert you when cookies are being sent. If you disable or refuse cookies, please note that some parts of our website may become inaccessible or not function properly.
6. Children’s Privacy
Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently received personal information from a child under the age of 13, we will delete such information from our records.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. If we make material changes, we will notify you by updating the effective date at the top of this policy and, where appropriate, we will provide you with additional notice (such as adding a statement to our homepage or sending you a notification). We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
8. Contact Us
If you have any questions about this Privacy Policy or our practices, please contact us at:
- Email: admin@twinklenights.com
- Phone: (844) 820-4613
- Address: 4923 NW 6th St Ste D, Gainesville, FL 32609
By using our website and services, you acknowledge that you have read and understood this Privacy Policy and agree to our collection, use, and sharing of your information as described herein.